My number one priority is that you are satisfied with your purchase. If, for some reason, you are not completely satisfied with your yarn or fiber, you may return it for a full refund of the purchase price (minus shipping) or an exchange.
Returns are accepted within 14 days of purchase. Items must be returned in unused condition. Items that have been spun, felted, or knit/crocheted are not eligible for a refund as I can not resell them. The buyer is responsible for return shipping.
If you would prefer to exchange your item for another, any additional costs over the original purchase price will be charged, plus shipping. If the new item price is lower than the original price, that cost will go toward shipping.
Please contact me prior to returning any item. Thank you.